Responsible gambling

Greentube (Novomatic) is committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be enjoyable, but also acknowledges the risks associated with it.

Deposit Limits: You can set deposit limits on your account at any time, whether you want to restrict how much money you spend or place a temporary limit on yourself. Our goal is to make sure that gaming remains within your means and doesn’t negatively impact other areas of your life.

Time-Outs: If needed, we offer the option for self-exclusion from our platform for a specified time period (e.g., 24 hours, one week, or up to six months). During this time, you won't have access to Greentube (Novomatic). This feature helps players manage their habits and reduce any negative consequences.

Self-Exclusion: In addition, we offer permanent self-exclusion from our platform for an indefinite period of time. Once removed, accounts cannot be accessed until contact is made with us directly. We understand that this decision may have long-term implications on your life, so it's crucial to make conscious choices about how often and where you gamble.

Session Reminders: Our system provides reminders during gaming sessions when the specified time period has elapsed (e.g., 2 hours). It encourages users to take breaks regularly while staying aware of their progress towards limits set for themselves or placed by us accordingly, depending upon specific circumstances such as previous experience within this system where it applies respectively in order ensure there's no harm caused due lack restraint over behavior toward excessive expenditure beyond what reasonably considered healthy limits allow before action must occur either from internal restrictions made previously put into effect automatically via automated mechanisms prior consent given knowingly agreeing terms laid out clearly beforehand during initial sign-ups following proper guidelines set forth according general industry standards observed today worldwide aiming at protecting vulnerable populations amongst others.

Links to Support Organizations

Greentube (Novomatic) wants you to know about available resources for responsible gaming. For more information on problem gambling, please refer to the links below:

• Responsible Gambling Council
• ConnexOntario
• GameSense
• Provincial responsible-gambling services (e.g., Quebec's SOS Joueurs)